The backlight for the display can be turned on by holding the minus ( - ) button for three seconds.

The display on the CS-240 is programmed to read kilometers per hour and can’t be changed. The display on the CS-260 is programmed to read miles per hour and also can’t be changed.

This indicates the wheel size that the bike’s controller is powering.

LCD displays are much more user friendly than their LED counterparts. The display for the CS-240 and CS-260 shows your current speed, a trip odometer, as well as a total distance odometer for the bike. Our display also has a backlight for riding in low-light conditions. The display is an integral part of the eBike experience that allows the rider to continually monitor the battery status and speed on the go.

The display shows the current speed, battery level, trip odometer, level of pedal assist, and total odometer for the bike. The display has a backlight that can be turned on for 

There are several variables that can affect the total range on a fully charged battery. Rider weight, level of selected pedal assist (1-5), as well as the terrain type (including steep hills) will all affect the range. On average, you can expect to travel 30 to 40 miles or more on a full charge using pedal assist.

Yes, the battery can be removed using the keys included with the bike. With the bike folded at the hinge, simply insert the key and rotate 45 degrees to unlock, then the battery will slide out.

 Yes, the battery can be removed and charged separately from the bike. The battery can be removed using the including keys and taken inside for charging.

A replacement battery for both the CS-240 and CS-260 costs around $150.00 shipped.

The lifespan of a lithium-ion battery varies based on charging habits. Proper charging habits include fully discharging the battery before recharging, and disconnecting the charger right away once the battery is fully charged. You can expect approximately 350 charging cycles from the CS-240 battery when properly charged and maintained. The "power loss curve" affects all rechargeable batteries and is a gradual curve downwards after the expected amount of charging cycles. During the first 350 charging cycles a single charge may last 3 days or 40 miles, but over time it may drop to 80%, then 70%, and so on until the battery must be charged too frequently to use.

Yes, additional batteries are available for purchase on our website.

The battery is rated at 8 amp hours (aH).

There are several variables that can affect the total range on a fully charged battery. Rider weight, level of selected pedal assist (1-5), as well as the terrain type (including steep hills) will all affect the range. On average, you can expect to travel 30 to 40 miles or more on a full charge using pedal assist.

 The bike’s internal electrical components are sealed with a rubber gasket to keep water out. While neither the battery nor the bike are “submersible,” they are protected against normal rain and wet riding conditions.

Yes, the battery is locked into place within the frame using a key lock. Each bike comes with two keys

 Yes. When the bike is folded, the included keys can be used to lock and unlock the battery into the frame.

The keys included with the bike are for locking and unlocking the battery into the frame.

The total weight of the bike including the battery is 44 pounds.

Yes, the total weight of the bike including the battery is 44 pounds.

The rear rack is rated to carry 32 pounds. The maximum total weight including the rider is 235 pounds.

The rear rack is rated to carry 32 pounds. The maximum total weight including the rider is 235 pounds.

Both the CS-240 and CS-260 are available in the white with blue trim pattern. The CS- 260 is also available in matte black with blue trim.

Yes, the bike comes equipped with an adjustable kickstand.

Yes, the handlebar can be adjusted vertically to accommodate riders of different heights. The maximum handlebar height is 46” from the top of the handlebar to the ground. The lowest handlebar position is 38.5” from the top of the handlebar to the 4TOTEMUSA 2020 ground. The handlebar can also be rotated forward and backward to accommodate your preferred hand grip position.

 Although the CS-240 does not have a front suspension fork, the ride is smooth and comfortable on the road.

 Although the CS-240 does not have a front suspension fork, the ride is smooth and comfortable on the road!

The bike comes equipped with front and rear reflectors, as well as high-visibility reflectors on each wheel for added safety.

The lowest saddle position height is 29” from the top of the seat to the ground. The total inseam from the crotch to the ground should not be less than the 29” minimum standover height.

The Commuter Series bikes support a wide range of rider sizes. Your total inseam from the crotch to the ground should not exceed the 42" maximum standover height. While the 20" wheels are perfectly compact for storage and transport, you should be advised that this bike is smaller than traditional full-sized bikes.

The chainring is 9” in diameter.

The Commuter Series bike ship 99% assembled. The only assembly required is the installation of the two pedals. The pedals can be fastened to the pedal cranks with a small adjustable wrench.

Although not required, it is always a good idea to have a qualified bicycle mechanic confirm that the bike is in suitable condition for extended riding. For more information about bicycle maintenance and fine tuning please visit our website.

The maximum speed using the throttle is 15 miles per hour (24.14 Km/h). Faster speeds can be achieved using the pedal assist function in combination with swift pedaling.

Yes, the bike comes equipped with a thumb-paddle style throttle located beneath the display. Simply select your level of pedal assistance (PAS 1-5) and pedal once or twice to begin moving forward, then press the throttle forward and stop pedaling to use full automatic mode.

The maximum speed using the throttle is 15 miles per hour (24.14 Km/h). Faster speeds can be achieved using the pedal assist function in combination with swift pedaling.

The dimensions of the bike when folded are: width 16”, length 32”, height 27”

The dimensions of the bike when folded are: width 16”, length 32”, height 27”

The dimensions of the bike when folded are: width 16”, length 32”, height 27”

The dimensions of the bike when folded are: width 16”, length 32”, height 27”

The bike dimensions in the unfolded position are: length – 5’ or 60”, handlebar width 23”, maximum seat height 42”, lowest seat height 29”, maximum handlebar height 46”, lowest handlebar height 38.5”

The bike comes equipped with a six speed Shimano gear set that uses a twist style shifter on the handlebar.

The CS-240 comes pre-programmed to a maximum speed of 12 mph, and the CS-260 is programmed to a maximum speed of 15 mph.

Yes, the bike comes with a full-color manual that walks you through the unboxing, initial set-up, and basic maintenance. The manual also contains a QR code that can be scanned to visit links with updated information, and helpful tips and tricks.

The wheels are 20 inches in diameter. These compact but durable wheels allow for easy storage and transport while keeping the bike light-weight.

The Commuter Series electric bikes are considered “pedal assisted” with a top speed of less than 20 mph. New York City has some of the strictest laws in the country regarding electric powered vehicles and their different classifications. These rules and regulations are constantly evolving. We encourage all of our customers to research their local, city, and state traffic laws and ordinances regarding electric bikes prior to riding on public roads.

The warranty is as follows: Frame and fork – 2 years, Electric motor – 2 years, Controller – 1 year, Battery – 1 year. Normal wear and tear parts such as tubes, tires, reflectors, brake pads, etc do not have a warranty.

The bike comes equipped with a thumb-paddle style throttle located under the display. Simply press forward to engage the throttle feature and let go to disengage.

No, there are several safety features built into this bike to prevent incidents like this. The rider must keep the throttle pressed forward to engage the full automatic mode. When the throttle is released the motor disengages. The pedals need to be rotated manually to begin moving forward before the throttle will engage the full automatic mode. Similarly, when the brakes are applied the motor disengages.

The Commuter Series bikes have a thumb-paddle style throttle conveniently located beneath the display. The throttle feature allows the bike to be ridden without pedaling. The rider must keep the throttle pressed forward to engage the full automatic mode. When the throttle is released the motor disengages. The pedals need to be rotated manually to begin moving forward before the throttle will engage the full automatic mode. Similarly, when the brakes are applied the motor disengages.

The rear carrier rack on the Commuter Series bike is designed to support a maximum of 35 lbs. safely.

The spare bracket included in the box is for the rear fender should you choose to remove the rear carrying rack.

We do not offer international shipping at this time

Bicycles tend to last longer when they are stored inside. When constantly exposed to the elements, the life expectancy of the bicycle’s electrical system, chain, braking system, and paint finish all greatly diminish. Similarly, bicycles ridden in wet and dirty conditions will require more cleaning and service to properly maintain.

Bicycles tend to last longer when they are stored inside. When constantly exposed to the elements, the life expectancy of the bicycle’s electrical system, chain, braking system, and paint finish all greatly diminish. Similarly, bicycles ridden in wet and dirty conditions will require more cleaning and service to properly maintain.